Withdrawal

All what you need to know about Withdrawal

How do I withdraw from Q8 Trade?

Withdrawing profits from Q8 Trade is quick and easy. Simply hit My Account, select Withdrawal, choose an amount, fill in your banking details and get ready to enjoy your profits.

 

Can I withdraw using my credit card?

Yes. If you have deposited using a credit card, you can use that card to withdraw up to the same amount you deposited. If the card that you used to deposit is closed or a different card number is issued, [contact Q8 Trade] immediately.

Examples

  1. You deposit $1,000 with your credit card. The most you can withdraw with that credit card is $1,000.
  2. You deposit $1,000 with your credit card and $400 with your joint account credit card. The most you can withdraw with your credit card is $1,000 and the most you can withdraw on your joint account credit card is $400.

 

How long until I receive my funds?

We’ll process your withdrawal requests within two business days. The time it takes for your funds to appear in your bank account depends on the method you choose.

 

Credit card

These timeframes depend on your card issuer, and takes from five business days up to one billing cycle (usually 30 days) to appear in your account. If you’ve deposited via your debit or credit card, you can return the deposited amount back to your card. Double-check that your card’s number is the same, it’s in date and you haven’t closed your account. Returning funds to a closed account can cause significant delays in ultimately receiving the funds.

 

Bank wires

Withdrawals take between three and five business days to hit your account.

 

Can I withdraw via Knet?

No. If you deposit via Knet, you have to withdraw via bank wire transfer.

 

Is there a minimum withdrawal amount?

Yes, and it depends on your method.

 

Credit card

The minimum withdrawal is $25.

 

Bank wires

The minimum withdrawal is $250.

 

Is there a charge for withdrawals?

There are no credit card withdrawal fees, but there is a small bank wire withdrawal fee.

 

Does Q8 Trade charge for currency conversion?

No, all credit card transactions are converted to the base currency of your Q8 Account without any fee. Although Q8 Trade doesn’t charge for currency conversion, you may be charged additional fees by your bank.

 

How can I check my withdrawal status?

To check the status of your withdrawals, simply click on Banking on the main trading platform and then select Pending Requests. When your withdrawal has been successfully processed, you’ll get an email confirmation.

How do I close my Q8 Trade account?

Simply [call, email or Live Chat] and we’ll help you.

Where can I find my bank’s SWIFT code?

SWIFT codes are a way of identifying each individual banking institution. Your bank’s SWIFT code is usually on your bank’s website or visible via your online banking platform. If you still can’t find it, contact your bank and they’ll let you know.

To prevent delays, make sure all your banking details are correct and up-to-date.